Keep it tight. A thread link, a platform name, or one screenshot usually tells us more than a long story. Pick the message type below so your note lands with the right moderator instead of sitting in a general inbox.
Partnership and press requests go to a separate inbox, so mention that in your message and we will forward it. Details you send are used to reply, nothing else.
Digital Dream is run by volunteer moderators, so a reply can take a day or two. Pick the channel that matches what you need and include the details below, it saves a round of back and forth.
Something looks misleading, or a program changed its rules mid-event? Send the thread link, a screenshot of the offer and the platform name.
info@digitaldreambonus.comGot a topic newcomers keep asking about, like cooldown timers or referral checks? Describe the question and which game or reward program it covers.
info@digitaldreambonus.comStuck on a daily quest or unsure how loyalty points credit? Tell us the platform and what you already tried, and a moderator will point you to the right thread.
info@digitaldreambonus.com
Phone: 045-802-2763
Email: info@digitaldreambonus.com
Partnership and press requests go to a separate inbox and are handled outside these hours.
If your question could help other players, post it on the board instead. Public threads often get an answer from a member long before a moderator checks the inbox.
Digital Dream Bonus is run from a small office in Fouriebury, and that address is also where any posted paperwork or printed guide packs end up. Moderators are rarely all in the same room, so the desk is mostly a mail drop and a place to store the archive of pinned threads.
The office sits off the main road through Fouriebury, a short walk from the bus stop by the corner shops. There is no walk-in counter, so drop a message before travelling out.
Replies come from volunteer moderators, so give it a day or two before following up.